LINN Krystal cleaning advice

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Steven
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Re: LINN Krystal cleaning advice

Post by Steven » Thu Nov 30, 2017 7:56 pm

Says it all really ......

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Red Chris
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Re: LINN Krystal cleaning advice

Post by Red Chris » Sat Dec 02, 2017 6:14 pm

Steven wrote:
Thu Nov 30, 2017 6:03 pm
Can I ask a simple question to all Krystal owners ?

Did you receive any written instruction from Linn about what you cannot clean you stylus with ?
No - but I am pretty sure that I did with my Lyra Kleos - and a bottle of SPT :smt023

Having said that I am also pretty sure I had a Linn handbook which advocated green paper (with a little diagram showing how to use it) and a dry use vibrating pad cleaner (and said only use the fluid to clean the pad)
Cymbiosis LP12 Woodsong Wenge, Klimax Radikal/Chord Sarum T, Keel/A, Khan, Tranquility, Urika/Chord SSA, Aro, sKale, Krystal - Sondek owner since 1982 - the rest is Naim Chord and Kudos 8)

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The Kaptain
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Re: LINN Krystal cleaning advice

Post by The Kaptain » Tue Dec 05, 2017 5:49 pm

I sent an email to LYRA's UK distributor regarding this and have just had their reply, which I have quoted for reference.
I have already had communications with Linn regarding this issue. The issue seems to be that the Linn Krystal cartridge cannot be used with ANY LIQUID STYLUS CLEANER, and that this does not have anything to do with our product Lyra SPT (which we have not recommended to be used with any Linn products in particular).

Lyra SPT consists of purified, distilled, deionized water and less than 2% organic surfactants, and can be characterized as “organic soap”. Over 20 years of production we have never ever received any complaint over the use of this product for stylus cleaning, and we have been of the belief that our liquid cannot damage any stylus/cantilever (any more than soap and water would).

However, it is up to Linn and their subcontracting manufacturer of Linn Krystal to decide whether their product is suitable to be used with ANY LIQUID CLEANER (not limited to Lyra SPT). In light of the write-ups at Linn Forum, and our follow-up communication with Linn Product staff, we have decided to alter our user manual for Lyra SPT to add that it should not be used with phono cartridges that the manufacturer makes it clear that they should not be used with liquid cleaners. We will also add this to our web-site under SPT explanations. Obviously the SPT already in circulation will not yet have updated manuals.

In order to make it perfectly clear, what Linn Products and their subcontractor for Linn Krystal is saying is that you should not clean the stylus with ANY LIQUID, including tap water.

I hope this helps, and I thank you for your information and cooperation.
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Re: LINN Krystal cleaning advice

Post by Derosa » Tue Dec 05, 2017 6:53 pm

Thanks for posting Kaptain clearly after 20 years without a problem why should just 2 fail in this way ???
I have checked on the linn site and on Goldring but no specific information about cleaning is provided
this is the only instruction I can find that refers specifically to cartridge cleaning
Regards
Tony

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Re: LINN Krystal cleaning advice

Post by Derosa » Wed Dec 06, 2017 5:05 pm

Here is a copy of an email sent today to linn and their subsequent reply I have forwarded my question and reply to Goldring to confirm that this is sound advice as Goldring are the manufacturer



Sent from my iPhone
Dear. Sirs
I am writing to as I am the owner of linn Krystal number 1081 and I was the owner of no 138
As you aware no 138 failed after just 300 hours despite the very careful application of Lyra SPT and green paper to ensure the cartridge was “scrupulously clean “ as advised in the linn owners manual under general installation image1.jpeg
I would appreciate your advice with regards to cleaning
I currently have green paper and an Audio Technica vibrating cleaner and a lightly used bottle of spt
I understand that your view is that “no liquids should be used”
despite having used the green paper,AT vibrating pad,and stylus fluid without any problem on 3 asakas and 2 troikas in the past.
I have NOT cleaned no 1081 as yet and it now has 30 hours use
Please can you send me specific instructions on how to do this because as far I can see no information is available on how to do this safely on your website or your manufacturer, Goldrings website.
Obviously as you know no instructions or guidance is available with the cartridge when it arrives
Kind regards
Tony lamb

Dear Tony,

Thank you for your e-mail.

Please see http://forums.linn.co.uk/bb/showthread. ... #pid458514 We would recommend the use of green stylus paper or a dry vibrating pad such as the one you have.

The method of cleaning the stylus can be found below.

Do not blow dust off the stylus as this can blow dirt and moisture inside the mechanism and clog up the coils.

Two complimentary methods of cleaning:

a. Linn ‘green paper’. Cut in strips approx. 20 mm x 40 mm and support at one end only while drawing in tracking direction (back towards front) across stylus tip. This method will clean and polish the stylus tip.
b. Ultrasonic stylus cleaner. Use dry, and keep liquid supplied to clean the pad only. This method will clean the complete diamond, if used periodically for 3 - 5 minute sessions.

Best Regards

Colin
Customer Support
Linn Products Limited
Tel: +44 (0) 141 307 7777
Fax: +44 (0) 141 644 4262
Email: helpline@linn.co.uk
Forums: http://forums.linn.co.uk
Hope this is of help to everyone shame they don’t include this info in the box
Cheers tony


Click here to report this email as spam.

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Coyote Jim
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Re: LINN Krystal cleaning advice

Post by Coyote Jim » Wed Dec 06, 2017 5:34 pm

I clicked the link they included and was dissapointed to see they've closed the thread on their own forum so no right of reply or more information about faults can be discussed. :smt018
The announcement itself has more holes than a Tea bag. :roll:
"Cymbiosis"
LP12,Cirkus,Radikal,Urika,Keel,Linn mat,Ekos SE/1,Krystal,Majik I Dynamik,Majik CD,
Kudos X3,Quadraspire Q4 EVO Rack,Vulkan Board Naim Cups & Balls, Linn Silvers & K200 Black with Linn Knekt Bananas. 8) :smt023

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Re: LINN Krystal cleaning advice

Post by Derosa » Wed Dec 06, 2017 6:32 pm

Also I find it interesting that I wasn’t directed to anything in writing or instructions that have been provided previously either from linn or Goldring :smt018

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Re: LINN Krystal cleaning advice

Post by Derosa » Fri Dec 08, 2017 11:13 pm

Hi
Well I pushed for more info today and this the reply


Tony,

Thank you for your e-mail.

As per my previous response and the forum thread http://forums.linn.co.uk/bb/showthread. ... #pid458514

Please see the line that reads “Armour have also already investigated these failures and attributed them to the overuse of wet cleaning, not material flaws or anything else”

This would indicate that the investigation has been concluded.

Best Regards
Tony
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Coyote Jim
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Re: LINN Krystal cleaning advice

Post by Coyote Jim » Fri Dec 08, 2017 11:24 pm

image.jpeg
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"Cymbiosis"
LP12,Cirkus,Radikal,Urika,Keel,Linn mat,Ekos SE/1,Krystal,Majik I Dynamik,Majik CD,
Kudos X3,Quadraspire Q4 EVO Rack,Vulkan Board Naim Cups & Balls, Linn Silvers & K200 Black with Linn Knekt Bananas. 8) :smt023

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Red Chris
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Re: LINN Krystal cleaning advice

Post by Red Chris » Sat Dec 09, 2017 11:01 am

Derosa wrote:
Wed Dec 06, 2017 5:05 pm
Two complimentary methods of cleaning
I know that Mr Fixit will provide the green paper but how do I get the free ultrasonic stylus cleaner? :D
Cymbiosis LP12 Woodsong Wenge, Klimax Radikal/Chord Sarum T, Keel/A, Khan, Tranquility, Urika/Chord SSA, Aro, sKale, Krystal - Sondek owner since 1982 - the rest is Naim Chord and Kudos 8)

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