LINN Krystal cleaning advice

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Mr Fixit
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LINN Krystal cleaning advice

Post by Mr Fixit » Fri Nov 24, 2017 2:24 pm

Good evening.

I make this post as a strong advisory notice to all Linn Krystal owners as was suggested to me by Linn Service earlier today.

Following two Krystal cantilever failures which it is likely have been as the result of using Lyra SPT despite careful adherence to Lyra's advice for use. Please stop using any wet cleaning system with this cartridge immediately. It is clear from photographs taken that the cantilevers corroded and subsequently failed during play. Both Krystals were more than 12 months old.

Linn's advice on stylus cleaning remains that we should use the Green Paper.

Any Krystal owner wishing to have some Green Paper if you are not using it already is welcome to contact me for supply FOC. Or their own retailer who will happily supply I'm sure.

Doubtless discussions will be ongoing here and please spread the word.

Best wishes,

Peter
Email: peter@cymbiosis.com
Web: http://www.cymbiosis.com
Skype: peteratcymbiosis

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evil_C
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Re: LINN Krystal cleaning advice

Post by evil_C » Fri Nov 24, 2017 6:43 pm

Hello Peter,

I would be interested to know what further investigations are being performed by Linn to understand how and why these two cantilevers have failed.

Regarding the green abrasive paper, does Linn provide advice on how to use it? The thought of moving the edge of an abrasive sheet close to a narrow walled aluminium tube must surely pose as much a risk as corrosion caused by the use of wet cleaning systems.

Personally I feel more comfortable using the Audio Technica AT637 dry than using green abrasive paper. Is this considered appropriate by Linn?

Thanks and regards,
Clive

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apye
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Re: LINN Krystal cleaning advice

Post by apye » Fri Nov 24, 2017 10:46 pm

evil_C wrote:
Fri Nov 24, 2017 6:43 pm
Hello Peter,

I would be interested to know what further investigations are being performed by Linn to understand how and why these two cantilevers have failed.

Regarding the green abrasive paper, does Linn provide advice on how to use it? The thought of moving the edge of an abrasive sheet close to a narrow walled aluminium tube must surely pose as much a risk as corrosion caused by the use of wet cleaning systems.

Personally I feel more comfortable using the Audio Technica AT637 dry than using green abrasive paper. Is this considered appropriate by Linn?

Thanks and regards,
Clive


Hi Clive, can I ask if you have been using STP on your Krystal and if so for how long?

Personally I have used STP on mine from day one and it is just over a year old (Sept16) as it worked great on my XX2.

It would be really interesting to find out how many people have been using SPT on their Krystal and for how long.
Then how many have had the cantilever fail (or not!)

Thanks,
Andy.
LP12/Ekos2/sKale/Krystal/Radikal/Keel/Tranquility, TP Vulkan, Naim CD5X, Naim 82/SC2/250 on Walnut Isoblue, Tellurium Q Black cables into Audiovector M3 Avantgarde Arreté Speakers.

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evil_C
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Re: LINN Krystal cleaning advice

Post by evil_C » Sat Nov 25, 2017 10:44 am

Yes I have been using Lyra SPT on my Krystal since new. Although I haven't checked the receipt, I suspect it's over a year old. Mine is serial number 0314. It is quite easy to see when there is a build up of debris on the stylus which cleans off quite effectively with the brush dampened with SPT. I have, I should point out, always used it strictly in accordance with the instructions.

I do not know how to use the abrasive paper to clean the stylus without risk of the edge catching the cantilever (it must be a very delicate operation, after all), so I'd be reluctant to use it. I guess from now I'll just use the AT637 dry, but I don't think it's as effective as SPT.

Although I've never tested it, I would hope that if it failed, then the household insurance should cover the replacement cost as accidental damage, just as it should if the cantilever were caught on a baggy jumper sleeve.

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Re: LINN Krystal cleaning advice

Post by Derosa » Sat Nov 25, 2017 12:28 pm

Hi Andy
Here is what mine looked like after a very script adherence to the instructions gently touching the brush to the diamond when damp
Can it really just be the fluid or is it somrthing else ?? :smt017
Image
Obviously investigation are still ongoing because peter refused to let this be swept aside
Will keep you posted
Regards
Tony
Walnut LP12 Keell Ekos SE/1 Krystal Urika Radikal
TP Tranquility and Skale
Avondale grad 1 Tpx2 M2 monos biamping neat Momentum 3i all supported by mana :smt020

Wenge1
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Re: LINN Krystal cleaning advice

Post by Wenge1 » Sat Nov 25, 2017 12:31 pm

Derosa wrote:
Sat Nov 25, 2017 12:28 pm
Hi Andy
Here is what mine looked like after a very script adherence to the instructions gently touching the brush to the diamond when damp
Can it really just be the fluid or is it somrthing else ?? :smt017
Image
Obviously investigation are still ongoing because peter refused to let this be swept aside
Will keep you posted
Regards
Tony

Mine also had that 'look'
.
Harban 'Wenge' Cymbiosis Signature LP12, Klimax Radikal / Urika, Karmen, Tranquility, Rubikon, Ekos SE, Skale, Krystal. Sarum Super Array IC's. Chord Signature speaker cable

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KK/1(D), Klimax Twin (D), ProAc Response D2's
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dan steel
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Re: LINN Krystal cleaning advice

Post by dan steel » Sat Nov 25, 2017 12:51 pm

Wenge1 wrote:
Sat Nov 25, 2017 12:31 pm
Derosa wrote:
Sat Nov 25, 2017 12:28 pm
Hi Andy
Here is what mine looked like after a very script adherence to the instructions gently touching the brush to the diamond when damp
Can it really just be the fluid or is it somrthing else ?? :smt017
Image
Obviously investigation are still ongoing because peter refused to let this be swept aside
Will keep you posted
Regards
Tony

Mine also had that 'look'

Adam,
Prince had the look :roll:
Image
None foreign parts LP12 - Naim CD - Naim Amplication - Kudos Speakers.

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Coyote Jim
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Re: LINN Krystal cleaning advice

Post by Coyote Jim » Sat Nov 25, 2017 12:56 pm

Derosa wrote:
Sat Nov 25, 2017 12:28 pm
Hi Andy
Here is what mine looked like after a very script adherence to the instructions gently touching the brush to the diamond when damp
Can it really just be the fluid or is it somrthing else ?? :smt017
Image
Obviously investigation are still ongoing because peter refused to let this be swept aside
Will keep you posted
Regards
Tony

That looks very suspicious to be blaming the cleaning fluid its rather far up to be used in accordance with instructions IMO.
Peter is a great dealer for trying to get the best he can for his clients after all his reputation is paramount and has had invaluable input regarding upgrades to further develop equipment.
" Keel for Aro " and the Ekos SE/1 headshell access all in the name of keeping the vinyl enthusiast happy and accommodated.
Many other projects aside but has a great ear for the client requirements.
Fine line to tread. 8) :smt023
"Cymbiosis"
Analogue Klimax LP12, Linn CD, Analogue Linn Amp, Kudos Speakers. 8) :smt023
Coyote Jim :wink:

Steven
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Re: LINN Krystal cleaning advice

Post by Steven » Sat Nov 25, 2017 1:17 pm

Certainly a fine line to tread but Linn must also realise that customers have choice and can elect to spend their hard earned money anywhere they choose.

The Krystal is indeed a fine cartridge but there are also many others in that price band that are worthy of owning.

Poor press on that cartridge and/or the customer service could actually impact on the dealer sales of the Akurate LP12 !!!

A fine line indeed ......

Derosa
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Re: LINN Krystal cleaning advice

Post by Derosa » Sat Nov 25, 2017 1:19 pm

“That looks very suspicious to be blaming the cleaning fluid its rather far up to be used in accordance with instructions IMO.”
Check out what looks to me like a whole starting in the middle of the cantilever :shock: although I am of course no expert I could be completely wrong :oops:
Walnut LP12 Keell Ekos SE/1 Krystal Urika Radikal
TP Tranquility and Skale
Avondale grad 1 Tpx2 M2 monos biamping neat Momentum 3i all supported by mana :smt020

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