Another BT scam

[Mr Onion]

Well, its the same one but a bit more sophisticated than the norm

Just before lunch I took a phone call from an unknown mobile number

"Good afternoon I am calling from BT Technical services about a problem with your broadband, how are you today* (or something broadly similar, speaking with an Indian Sub continent accent, not being racist, just stating the facts)

Hello I thought another scammer.

I tried to wind him up as he kept insisting he was from BT and he was sending me a conformation email. I was no where near the laptop so told him to unwind two paperclips and plug them in to this computer power socket, and hung up.

After lunch I find a BT email in my inbox, start feeling crap for being rude and phone BT on their 150 number to apologise and find out what the problem is.

I get through to the Exeter office, explained the situation and he checked everything.

There are no problems with my broadband

There was no call from them

There was no email sent from them

Plus (as I suspected) they never phone from a mobile number

He has now blocked that mobile number globally.

The actual call had scam written all over it, but the email was so convincing. The to and from address were correct, the content was as I would have expected from a BT email

If I was in a rush, or had been by the laptop at the time, I would have probably been drawn further in but I hope I am savvy enough not to have gone all the way.

Be warned, there are some right bastards out there

[Wenge1]

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I never take a call from any number including mobiles that I don't know. If it is important they will leave a message. Which you can then verify if they do leave a message. To date, no scammer has ever left a message ...........

There are indeed some right bastards out there!

[Coyote Jim]

Only on the landline so far I get calls about my Amazon prime I don’t have.
And the fraud to tell me there been a payment made with my bank card from I bank I don’t use.

[evil_C]

Mr. O, did you interrogate the From email address right down to the URL? That always reveals the true identity of the sender.

It could say, for instance, that it’s from BT Openreach at the top level, but a little deeper research will reveal an unrelated email address eg. darvill.ng@gmail.in.

[Mr Onion]

No I didn't. I forwarded it to report@phishing.gov.uk and deleted it.