Any idea why I keep getting logged out?

[Moomintroll]

I access the Kabin via Firefox on an iPad running IOSPad 17.3.1 and keep finding I’m logged out when I return. This doesn’t happen every time, but I’ve seen it twice today already. I tick the “Remember me” box every time, but it doesn’t help.

Any ideas?

Dave

[The Kaptain]

As the 'keep me logged in' is stored on a cookie the usual suspects are:-

1) A rogue cookie. Click Delete Cookies and log in again

2) Your browser is clearing cookies when you close it. (it would happen on all sites you log on to)

3) Your ISP is changing your ip address frequently (it would happen on all sites you log on to)

If none of those work please let me know

[Moomintroll]

Thanks for the prompt response. I’ll try them in the order you suggest.

Dave

[Moomintroll]

I think I’ve pinned this down to the occasional Firefox crash, which seems to have started with IOS 17 and only seems to happen when a Kabin tab has been left open. I originally thought that clearing the Cookies had fixed it, but when Firefox next crashed, I took the option of “restore tabs” and it opened the tab with me logged in and then immediately refreshed with me then logged out.

[The Kaptain]

I have no idea why the Kabin would cause your browser to crash, but it sounds like it might be a OS/Firefox conflict as there is nothing here that I can think of that would cause it.

Have you tried "clearing all site data" including cached pages. Sometimes that has been known to help (don't delete saved logins though otherwise you will be driving yourself crazy trying to log back in everywhere)

Or try Firefox in 'safe mode' (or Trouble Shoot Mode as it is called now)? That will disable all addons just in case it one of those causing it.

Its really a case of trial and error until you find the solution.

FWIW I use Firefox on Windows 10, 11, and on Android and have never had the same issue.

[Moomintroll]

I have no idea why the Kabin would cause your browser to crash, but it sounds like it might be a OS/Firefox conflict as there is nothing here that I can think of that would cause it.

Have you tried "clearing all site data" including cached pages. Sometimes that has been known to help (don't delete saved logins though otherwise you will be driving yourself crazy trying to log back in everywhere)

Or try Firefox in 'safe mode' (or Trouble Shoot Mode as it is called now)? That will disable all addons just in case it one of those causing it.

Its really a case of trial and error until you find the solution.

FWIW I use Firefox on Windows 10, 11, and on Android and have never had the same issue.

Unfortunately, the IOS version of FireFox isn’t as “feature rich” as the Windows version - I think with deleting history and clearing cache it’s all or nothing. Similarly, there’s no “Troubleshooting mode”

I’ve read that Apple only really allow the Safari browser, so all others are just reskinned versions of that.

It’s no big deal, I’ll either sort it or live with it. Thanks for your help.

Dave

[Coyote Jim]

I have no idea why the Kabin would cause your browser to crash, but it sounds like it might be a OS/Firefox conflict as there is nothing here that I can think of that would cause it.

Have you tried "clearing all site data" including cached pages. Sometimes that has been known to help (don't delete saved logins though otherwise you will be driving yourself crazy trying to log back in everywhere)

Or try Firefox in 'safe mode' (or Trouble Shoot Mode as it is called now)? That will disable all addons just in case it one of those causing it.

Its really a case of trial and error until you find the solution.

FWIW I use Firefox on Windows 10, 11, and on Android and have never had the same issue.

Unfortunately, the IOS version of FireFox isn’t as “feature rich” as the Windows version - I think with deleting history and clearing cache it’s all or nothing. Similarly, there’s no “Troubleshooting mode”

I’ve read that Apple only really allow the Safari browser, so all others are just reskinned versions of that.

It’s no big deal, I’ll either sort it or live with it. Thanks for your help.

Dave

Hi Dave
Is there an issue you don’t use the default Safari browser mine seems to behave ok.

[The Kaptain]

Yes, Apple to like to block (or at least make it difficult) non Apple aps from working on iPhones etc so that might be the problem. Strange that its just The Kabin though.

[Moomintroll]

Ha! Spoke too soon. I’ve just returned to find myself logged out. Back to working through your earlier suggestions.

Dave